Surviving Dreaded Conversations

Surviving Dreaded Conversations Author Donna Flagg
ISBN-10 9789780071639
Year 2009-01-01
Pages 213
Language en
Publisher Peter Gbolagade Akintunde
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The essential guide for managers and professionals dealing with difficult workplace conversations "Surviving Dreaded Conversations" gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, "Surviving Dreaded Conversations" is packed with practical advice to help professionals get through the rough spots in the workplace.

Difficult Conversations

Difficult Conversations Author Douglas Stone
ISBN-10 9781101496763
Year 2010-11-02
Pages 352
Language en
Publisher Penguin
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving From the Trade Paperback edition.

Bad Bosses Crazy Coworkers Other Office Idiots

Bad Bosses  Crazy Coworkers   Other Office Idiots Author Vicky Oliver
ISBN-10 9781402220401
Year 2008-09-01
Pages 512
Language en
Publisher Sourcebooks, Inc.
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Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.

Mastering Technical Sales The Sales Engineer s Handbook Third Edition

Mastering Technical Sales  The Sales Engineer   s Handbook  Third Edition Author John Care
ISBN-10 9781608077441
Year 2014-07-01
Pages 406
Language en
Publisher Artech House
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Every high-tech sales team today has technical pros on board to “explain how things work,” and this success-tested training resource is written just for them. This newly revised and expanded third edition of an Artech House bestseller offers invaluable insights and tips for every stage of the selling process. This third edition features a wealth of new material, including new chapters on business-driven discovery, white boarding, trusted advisors, and calculating ROI. This invaluable book equips new sales engineers with powerful sales and presentation techniques that capitalize on their technical background—all spelled out step-by-step by a pair of technical sales experts with decades of eye-popping, industry-giant success under their belt.

Married My Mom Birthed a Dog

Married My Mom Birthed a Dog Author Professor Allison Graham
ISBN-10 0981062334
Year 2017-01-31
Pages
Language en
Publisher Elevate Press
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When life sucks, what do you do? Married My Mom Birthed A Dog shows you how to master resilience amid stress, obstacles and adversity. Learn to be confident as you conquer challenges like depression, grief, financial troubles, self-sabotage, self-doubt, chronic pain and nerve pain. Let Allison lead you on a journey to becoming a Resiliency Ninja!

Quiet

Quiet Author Susan Cain
ISBN-10 9780307452207
Year 2012-01-24
Pages 368
Language en
Publisher Broadway Books
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The book that started the Quiet Revolution At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to society. In Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She charts the rise of the Extrovert Ideal throughout the twentieth century and explores how deeply it has come to permeate our culture. She also introduces us to successful introverts—from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Passionately argued, superbly researched, and filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves. Now with Extra Libris material, including a reader’s guide and bonus content

Among the Hidden

Among the Hidden Author Margaret Peterson Haddix
ISBN-10 0689848072
Year 2002-06-12
Pages 160
Language en
Publisher Simon and Schuster
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In a future where the Population Police enforce the law limiting a family to only two children, Luke, an illegal third child, has lived all his twelve years in isolation and fear on his family's farm in this start to the Shadow Children series from Margaret Peterson Haddix. Luke has never been to school. He's never had a birthday party, or gone to a friend's house for an overnight. In fact, Luke has never had a friend. Luke is one of the shadow children, a third child forbidden by the Population Police. He's lived his entire life in hiding, and now, with a new housing development replacing the woods next to his family's farm, he is no longer even allowed to go outside. Then, one day Luke sees a girl's face in the window of a house where he knows two other children already live. Finally, he's met a shadow child like himself. Jen is willing to risk everything to come out of the shadows -- does Luke dare to become involved in her dangerous plan? Can he afford not to?

Level Headed

Level Headed Author J. Doug Pruitt
ISBN-10 162787108X
Year 2014-03
Pages 190
Language en
Publisher
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Level Headed takes you behind the scenes of one of the greatest business turnaround stories of the twenty-first century. Your narrators are Doug Pruitt, chairman and chief executive officer of Sundt, and Richard Condit, senior vice president and chief administrative officer. Both men led Sundt from the front lines during its darkest times, triumphing over extraordinary challenges by implementing solid business fundamentals. For the first time ever, in these pages, Pruitt and Condit reveal the real life story of how one of the most profitable companies in American business fell so fast, and then rose back up from the ashes more successful than ever. What can other businesses, especially in these troubled economic times, learn from the story of Sundt and its remarkable turnaround? In a word: Everything!

Death Talk

Death Talk Author Glenda Fredman
ISBN-10 9781855751743
Year 1997-01
Pages 148
Language en
Publisher Karnac Books
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This book tackles head on the often tabooed subject of death. It distills sophisticated clinical work into simple language, and describes simple techniques for talking to children about dying. The author makes sophisticated material accessible to a much wider range of practitioners than trained therapists.

Work Makes Me Nervous

Work Makes Me Nervous Author Jonathan Berent
ISBN-10 0470882182
Year 2010-09-03
Pages 272
Language en
Publisher John Wiley & Sons
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A proven therapeutic method that channels workplace anxiety into powerful, confident performance Millions of people are afraid of work. The situations they fear may be different-public speaking (e.g., presentations and speeches), meetings, conference calls, new assignments, performance reviews, promotions or praise, client consultations, team projects, and so on. But the feeling is often the same: some combination of obsessive worry, fear of being noticeably nervous, clammy hands, racing thoughts, sweating, blushing, heart palpitations, trouble breathing, and more. That feeling is called "workplace anxiety." And Work Makes Me Nervous is the cure. An effective self-empowerment training program, Work Makes Me Nervous lays out a proven therapeutic method for dismantling the wall between you and your ability to excel at work. The program trains you to: Channel workplace anxiety into powerful performance Identify anxiety symptoms and pinpoint where fears originate Achieve a High Performance Mind through a technique called Mind States Balance Abandon fear and ride the wave of adrenaline through every work situation Filled with real stories of real people and a 21-day developmental program of practical exercises and effective stress-management techniques, Work Makes Me Nervous will enable you to finally say, "I can handle whatever situations come my way."

Tuesdays with Morrie

Tuesdays with Morrie Author Mitch Albom
ISBN-10 0307414094
Year 2007-06-29
Pages 224
Language en
Publisher Broadway Books
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A special 20th anniversary edition of the beloved international bestseller that changed millions of lives Maybe it was a grandparent, or a teacher, or a colleague. Someone older, patient and wise, who understood you when you were young and searching, helped you see the world as a more profound place, gave you sound advice to help you make your way through it. For Mitch Albom, that person was Morrie Schwartz, his college professor from nearly twenty years ago. Maybe, like Mitch, you lost track of this mentor as you made your way, and the insights faded, and the world seemed colder. Wouldn't you like to see that person again, ask the bigger questions that still haunt you, receive wisdom for your busy life today the way you once did when you were younger? Mitch Albom had that second chance. He reconnected with Morrie in the last months of the older man's life. Knowing he was dying, Morrie visited with Mitch in his study every Tuesday, just as they used to back in college. Their rekindled relationship turned into one final "class:" lessons in how to live. Tuesdays with Morrie is a magical chronicle of their time together, through which Mitch shares Morrie's lasting gift with the world.

The Art of Manliness

The Art of Manliness Author Brett McKay
ISBN-10 9781440308918
Year 2009-09-17
Pages 288
Language en
Publisher Simon and Schuster
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Man Up! While it's definitely more than just monster trucks, grilling and six-pack abs, true manliness is hard to define. The words macho and manly are not synonymous. Taking lessons from classic gentlemen such as Benjamin Franklin and Theodore Roosevelt, authors Brett and Kate McKay have created a collection of the most useful advice every man needs to know to live life to its full potential. This book contains a wealth of information that ranges from survival skills to social skills to advice on how to improve your character. Whether you are braving the wilds with your friends, courting your girlfriend or raising a family, inside you'll find practical information and inspiration for every area of life. You'll learn the basics all modern men should know, including how to: Shave like your grandpa Be a perfect houseguest Fight like a gentleman using the art of bartitsu Help a friend with a problem Give a man hug Perform a fireman's carry Ask for a woman's hand in marriage Raise resilient kids Predict the weather like a frontiersman Start a fire without matches Give a dynamic speech Live a well-balanced life So jump in today and gain the skills and knowledge you need to be a real man in the 21st century.

An Introduction to Business Ethics

An Introduction to Business Ethics Author Joseph R. DesJardins
ISBN-10 1259010635
Year 2013-05
Pages 320
Language en
Publisher Asia Higher Education Humanities and Social Sciences Philosophy and Religion
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Suitable for business ethics course, this title offers critical analysis and integrates the perspective of philosophy with management, law, economics, and public policy. It provides a comprehensive introductory survey of the ethical choices available to us in business.

Ten Commandments of Working in a Hostile Environment

Ten Commandments of Working in a Hostile Environment Author T. D. Jakes
ISBN-10 9781101010488
Year 2005-01-04
Pages 224
Language en
Publisher Penguin
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In this empowering book, based on his bestselling video series, T.D. Jakes shows readers how to use Christian principles in the workplace, using faith as the key to happiness and productivity. Bishop Jakes explains how people can rise above petty conflicts, turn obstacles into opportunities, and let God do His work in their lives every day-even when they're coping with complaining co-workers or difficult bosses.

Behind Closed Doors

Behind Closed Doors Author B. A. Paris
ISBN-10 9781250121011
Year 2016-08-09
Pages 336
Language en
Publisher St. Martin's Press
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THE INSTANT NEW YORK TIMES AND USA TODAY BESTSELLING DEBUT PSYCHOLOGICAL THRILLER YOU CAN'T MISS! The perfect marriage? Or the perfect lie? “A hair-raising debut, both unsettling and addictive...A chilling thriller that will keep you reading long into the night.” —Mary Kubica, New York Times and USA Today bestselling author of The Good Girl “This is one readers won’t be able to put down.” —Booklist (starred review) "A can’t-put-down psychological thriller.” —Library Journal (starred review) “This debut is guaranteed to haunt you...Warning: brace yourself.” —Bustle (10 New Thrillers to Read This Summer) “The sense of believably and terror that engulfs Behind Closed Doors doesn't waver.” —The Associated Press, picked up by The Washington Post “This was one of the best and most terrifying psychological thrillers I have ever read.” —San Francisco Book Review Everyone knows a couple like Jack and Grace. He has looks and wealth; she has charm and elegance. He’s a dedicated attorney who has never lost a case; she is a flawless homemaker, a masterful gardener and cook, and dotes on her disabled younger sister. Though they are still newlyweds, they seem to have it all. You might not want to like them, but you do. You’re hopelessly charmed by the ease and comfort of their home, by the graciousness of the dinner parties they throw. You’d like to get to know Grace better. But it’s difficult, because you realize Jack and Grace are inseparable. Some might call this true love. Others might wonder why Grace never answers the phone. Or why she can never meet for coffee, even though she doesn’t work. How she can cook such elaborate meals but remain so slim. Or why she never seems to take anything with her when she leaves the house, not even a pen. Or why there are such high-security metal shutters on all the downstairs windows. Some might wonder what’s really going on once the dinner party is over, and the front door has closed. From bestselling author B. A. Paris comes the gripping thriller and international phenomenon Behind Closed Doors.