Having Hard Conversations

Having Hard Conversations Author Jennifer Abrams
ISBN-10 9781452295664
Year 2009-01-06
Pages 152
Language en
Publisher Corwin Press
DOWNLOAD NOW READ ONLINE

Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other interactive tools to help educators prepare for the conversation and achieve positive outcomes

Difficult Conversations

Difficult Conversations Author Douglas Stone
ISBN-10 9781101496763
Year 2010-11-02
Pages 352
Language en
Publisher Penguin
DOWNLOAD NOW READ ONLINE

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving From the Trade Paperback edition.

Hard Conversations Unpacked

Hard Conversations Unpacked Author Jennifer Abrams
ISBN-10 9781506334820
Year 2016-01-19
Pages 112
Language en
Publisher Corwin Press
DOWNLOAD NOW READ ONLINE

Learn to speak up for what really matters In Having Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores What humane, growth-producing, and “other-centered” conversations sound like How to recognize and account for culture, gender, and generational filters How to spot and work with organizational dynamics that could influence discussions How to conduct hard conversations with supervisors

Difficult Conversations HBR 20 Minute Manager Series

Difficult Conversations  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690790
Year 2016-01-26
Pages 128
Language en
Publisher Harvard Business Review Press
DOWNLOAD NOW READ ONLINE

You have to talk with a colleague about a fraught situation, but you’re worried that they’ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that’s constructive—not combative. Difficult Conversations walks you through: • Uncovering the root cause of friction • Maintaining a positive mind-set • Untangling the problem together • Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

Fierce Conversations Revised and Updated

Fierce Conversations  Revised and Updated Author Susan Scott
ISBN-10 1101163356
Year 2004-01-06
Pages 368
Language en
Publisher Penguin
DOWNLOAD NOW READ ONLINE

Fully revised and updated—the national bestselling guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

The Discomfort Zone

The Discomfort Zone Author Marcia Reynolds
ISBN-10 9781626560673
Year 2014-10-13
Pages 192
Language en
Publisher Berrett-Koehler Publishers
DOWNLOAD NOW READ ONLINE

You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone—the moment when the mind is most open to learning—to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Then, instead of being told, people see for themselves the insightful and often profound solutions to what is stopping their progress. The exercises and case studies will help you use discomfort in your conversations to create lasting changes and an enlivened workforce.

Crucial Conversations Tools for Talking When Stakes Are High Second Edition

Crucial Conversations Tools for Talking When Stakes Are High  Second Edition Author Kerry Patterson
ISBN-10 9780071772204
Year 2011-09-16
Pages 288
Language en
Publisher McGraw Hill Professional
DOWNLOAD NOW READ ONLINE

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Donna Payne s Pocket Guide to Having Difficult Conversations about LGBT Discrimination

Donna Payne   s Pocket Guide to  Having Difficult Conversations about LGBT Discrimination Author Donna Payne
ISBN-10 9781479729753
Year 2012-10-26
Pages 30
Language en
Publisher Xlibris Corporation
DOWNLOAD NOW READ ONLINE

BIOGRAPHY – Donna R. Payne As one of the Human Rights Campaign's key representatives, Payne works closely with Civil Rights organizations and leaders and with a number of organizations across the country to increase visibility of the lesbian, gay, bisexual and transgender community within the religious and people of color communities. She has lead HRC’s work on HRC’s Historically Black Colleges and Universities Program in supporting LGBT students on their campus and addressing concerns with HBCU administrators. Donna is a noted speaker in the LGBT community and has written articles nationwide on being an LGBT Civil Rights African American lesbian. She is a founding board member of the National Black Justice Coalition - a civil rights organization dedicated to empowering Black lesbian, gay, bisexual, and transgender people. Donna has received many awards for her transformational organizing work without regard for race, sexual orientation, gender identity or age. In 2009, she received the Capitol Pride Hero award in Washington, DC and was nominated by The Root.com as one of 100 established black Americans who are making exceptional contributions in their professions and communities. In 2011, she received the Rosa Parks Award for her coalition building skills with Civil Rights groups and Historically Black Colleges and Universities (HBCU’s). In 2012, she received the National Action Network’s Woman of Excellence Award from Rev. Al Sharpton and was named one of the Top Twenty Black LGBT Movers and Shakers. Payne is an activist who is originally from Memphis, TN. She graduated from the University of Tennessee, Knoxville in 1986 with a degree in Political Science. She has served the political community by working with the Young Democrats in Washington, DC, the Political Congress of Black Women and on Congressional campaigns in the south. She volunteered with the Clinton administration during its national health care reform efforts at the White House. Ms Payne is also a member of the Metropolitan Community Church of Washington, DC and resides in Maryland.

How to Have That Difficult Conversation

How to Have That Difficult Conversation Author Henry Cloud
ISBN-10 9780310343806
Year 2015-08-04
Pages 320
Language en
Publisher Harper Collins
DOWNLOAD NOW READ ONLINE

Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: • Show how healthy confrontation can improve relationships • Present the essentials of a good boundary-setting conversation • Provide tips on preparing for the conversation • Show how to tell people what you want, stop bad behavior, and deal with counterattack • Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others.

Lean In

Lean In Author Sheryl Sandberg
ISBN-10 9780753549063
Year 2013-03-12
Pages 240
Language en
Publisher Random House
DOWNLOAD NOW READ ONLINE

Sheryl Sandberg’s Lean In is a massive cultural phenomenon and its title has become an instant catchphrase for empowering women. The book soared to the top of bestseller lists internationally, igniting global conversations about women and ambition. Sandberg packed theatres, dominated opinion pages, appeared on every major television show and on the cover of Time magazine, and sparked ferocious debate about women and leadership. Ask most women whether they have the right to equality at work and the answer will be a resounding yes, but ask the same women whether they'd feel confident asking for a raise, a promotion, or equal pay, and some reticence creeps in. The statistics, although an improvement on previous decades, are certainly not in women's favour – of 197 heads of state, only twenty-two are women. Women hold just 20 percent of seats in parliaments globally, and in the world of big business, a meagre eighteen of the Fortune 500 CEOs are women. In Lean In, Sheryl Sandberg – Facebook COO and one of Fortune magazine's Most Powerful Women in Business – draws on her own experience of working in some of the world's most successful businesses and looks at what women can do to help themselves, and make the small changes in their life that can effect change on a more universal scale.

Boundaries Face to Face

Boundaries Face to Face Author Henry Cloud
ISBN-10 1876825049
Year 2003
Pages 264
Language en
Publisher
DOWNLOAD NOW READ ONLINE

A CBA BestsellerGold Medallion Book Award WinnerChristians often focus so much on being loving and giving that they forget their own limitations. Here Drs. Cloud and Townsend show you how to set healthy boundaries which will give you the freedom to walk as the loving, giving, fulfilled individual God created you to be.

Courageous Conversations About Race

Courageous Conversations About Race Author Glenn E. Singleton
ISBN-10 9781483388472
Year 2014-10-21
Pages 312
Language en
Publisher Corwin Press
DOWNLOAD NOW READ ONLINE

Create a systemwide plan for transforming the district office, schools, and classrooms into places that truly support ALL students achieving their highest levels! This updated edition of the bestseller continues to explain the need for candid, courageous conversations about race so that educators may understand why achievement inequality persists and learn how they can develop a curriculum that promotes true educational equity and excellence. NEW! Revised Courageous Conversation Compass NEW! Racial autobiographies NEW! Case study on St. Paul Public Schools, which has stayed on track with the Courageous Conversation protocol and framework NEW! Links to video segments of the author describing the work REVISED! Activities and checklists for school and district leaders REVISED! Action and implementation steps

Being Mortal

Being Mortal Author Atul Gawande
ISBN-10 9781627790550
Year 2014-10-07
Pages 304
Language en
Publisher Metropolitan Books
DOWNLOAD NOW READ ONLINE

In Being Mortal, bestselling author Atul Gawande tackles the hardest challenge of his profession: how medicine can not only improve life but also the process of its ending Medicine has triumphed in modern times, transforming birth, injury, and infectious disease from harrowing to manageable. But in the inevitable condition of aging and death, the goals of medicine seem too frequently to run counter to the interest of the human spirit. Nursing homes, preoccupied with safety, pin patients into railed beds and wheelchairs. Hospitals isolate the dying, checking for vital signs long after the goals of cure have become moot. Doctors, committed to extending life, continue to carry out devastating procedures that in the end extend suffering. Gawande, a practicing surgeon, addresses his profession's ultimate limitation, arguing that quality of life is the desired goal for patients and families. Gawande offers examples of freer, more socially fulfilling models for assisting the infirm and dependent elderly, and he explores the varieties of hospice care to demonstrate that a person's last weeks or months may be rich and dignified. Full of eye-opening research and riveting storytelling, Being Mortal asserts that medicine can comfort and enhance our experience even to the end, providing not only a good life but also a good end.

How to Tell Anyone Anything

How to Tell Anyone Anything Author Richard S. Gallagher
ISBN-10 9780814410158
Year 2009
Pages 217
Language en
Publisher AMACOM Div American Mgmt Assn
DOWNLOAD NOW READ ONLINE

No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest thinking in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages. From telling a frequently late employee that we understand what happened (even as we negotiate for the problem to stop), to asking a rude co-worker what's bothering them (and by doing so, discovering the root of the problem), the book gives readers powerful insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs of war into collaborative, problem-solving sessions.

Better Conversations

Better Conversations Author Jim Knight
ISBN-10 9781506336701
Year 2015-10-20
Pages 256
Language en
Publisher Corwin Press
DOWNLOAD NOW READ ONLINE

Check out The Better Conversations trailer: https://youtu.be/y3FrWTXC8Uw “I thought I knew how to have a conversation; I’ve had millions of them. Some were good, others not so much so. But I want to have GREAT conversations, and Jim Knight has taught me how. The proof is in: better conversations are possible and the results are worth the investment.” --DOUGLAS FISHER Coauthor of Rigorous Reading and Unstoppable Learning Because conversation is the lifeblood of any school You don’t want this book—you need this book. Why this confident claim? Think about how many times you’ve walked away from school conversations, sensing they could be more productive, but at a loss for how to improve them. Enter instructional coaching expert Jim Knight, who in Better Conversations honors our capacity for improving our schools by improving our communication. Asserting that our schools are only as good as the conversations within them, Jim shows us how to adopt the habits essential to transforming the quality of our dialogues. As coaches, as administrators, as teachers, it’s time to thrive. Learn how to: Coach ourselves and each other to become better communicators Listen with empathy Find common ground Build Trust Our students’ academic, social, and emotional growth depends upon our doing this hard work. It’s time to roll up our sleeves, open our minds, and dare to change for the better of the students we serve. You can get started now with Better Conversationsand the accompanying Reflection Guide to Better Conversations.