Difficult Conversations HBR 20 Minute Manager Series

Difficult Conversations  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690790
Year 2016-01-26
Pages 128
Language en
Publisher Harvard Business Review Press
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You have to talk with a colleague about a fraught situation, but you’re worried that they’ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that’s constructive—not combative. Difficult Conversations walks you through: • Uncovering the root cause of friction • Maintaining a positive mind-set • Untangling the problem together • Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

Giving Effective Feedback HBR 20 Minute Manager Series

Giving Effective Feedback  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625275479
Year 2014-10-21
Pages 128
Language en
Publisher Harvard Business Review Press
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Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including: Choosing the right time to talk Engaging in productive dialogue Helping both star and struggling performers Developing a plan for effective follow-up Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Managing Time 20 Minute Manager Series

Managing Time  20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625272249
Year 2014
Pages 85
Language en
Publisher Harvard Business Press
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Does it seem like you never have enough time to get everything done? Keeping on top of your tasks, deadlines, and work schedule can be daunting.Managing Time quickly walks you through the basics. You'll learn to: Assess how you spend your time now Prioritize your tasks Plan the right time to work on each one Avoid procrastination and interruptions About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.

Innovative Teams HBR 20 Minute Manager Series

Innovative Teams  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690059
Year 2015-04-07
Pages 130
Language en
Publisher Harvard Business Review Press
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Don’t leave creativity up to the “creatives” in your organization. Fostering creativity within your team can help your organization solve problems, create innovative products, break out into a new market, and even communicate and collaborate more effectively. Innovative Teams shows you how to: • Create the right environment for inventive thinking • Build a diverse team • Generate a wide array of new ideas • Manage disagreements • Make sure your ideas actually get implemented About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

Performance Reviews HBR 20 Minute Manager Series

Performance Reviews  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633690073
Year 2015-04-07
Pages 130
Language en
Publisher Harvard Business Review Press
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Conducting performance reviews can be stressful. But these conversations are critical to your employees’ development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics. You’ll learn to: • Gather and analyze the right information • Document your assessment • Address performance problems • Set challenging goals Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

The Virtual Manager Collection 3 Books HBR 20 Minute Manager Series

The Virtual Manager Collection  3 Books   HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633692381
Year 2016-07-12
Pages 432
Language en
Publisher Harvard Business Press
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Today we have greater control over where and when we work. As our businesses spread across the world and technology makes it easy to do our jobs from anywhere there’s Wi-Fi, more of us have the option to go remote. But that doesn’t mean we’re good at it. Whether you’re calling in from a home office every day or one of your team members occasionally logs in from the quiet car on a train, distance can make collaboration more difficult. Remote work gives teams flexibility and options, but when you’re not face-to-face with colleagues, it’s difficult to set and manage expectations, deal with inevitable tech glitches, keep your people (and yourself) motivated and engaged, and infuse warmth and personality into the blunt communication tools you’re using. The Virtual Manager Collection gives you the solutions you need to be productive, whether you’re managing a team, a project, or just your own work. This specially priced three-volume set includes Virtual Collaboration, Running Virtual Meetings, and Leading Virtual Teams. Tips and strategies cover: • getting your technology up and running—and keeping it there • building and maintaining relationships from afar • communicating well through a variety of media • running productive virtual meetings • setting and managing expectations for your work • leading geographically dispersed teams This set has the practical advice, insights, and tools you need to work well, no matter where you are. Don’t have much time? Get up to speed fast on the most essential business skills with HBR’s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. Also available as an ebook.

Delegating Work 20 Minute Manager Series

Delegating Work  20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625272232
Year 2014
Pages 92
Language en
Publisher Harvard Business Press
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Walks you through the fundamentals of establishing a productive environment, assigning the right work to the right people, conducting an effective hand-off meeting, and monitoring without micromanaging.

Virtual Collaboration HBR 20 Minute Manager Series

Virtual Collaboration  HBR 20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781633691483
Year 2016-07-12
Pages 144
Language en
Publisher Harvard Business Review Press
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Working remotely gives you flexibility and independence. But it can pose challenges when you need to team up with colleagues or coworkers. Virtual Collaboration covers the basics of working productively—and collaboratively—from anywhere. You’ll learn to: • Communicate clearly over a variety of media • Bond with colleagues across the wires • Keep others—and yourself—accountable • Avoid and mitigate tech glitches Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

HBR Guide to Dealing with Conflict HBR Guide Series

HBR Guide to Dealing with Conflict  HBR Guide Series Author Amy Gallo
ISBN-10 9781633692169
Year 2017-03-14
Pages 192
Language en
Publisher Harvard Business Review Press
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Difficult Conversations

Difficult Conversations Author Douglas Stone
ISBN-10 9781101496763
Year 2010-11-02
Pages 352
Language en
Publisher Penguin
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving From the Trade Paperback edition.

HBR Guide to Negotiating HBR Guide Series

HBR Guide to Negotiating  HBR Guide Series Author Jeff Weiss
ISBN-10 9781633690776
Year 2016-01-26
Pages 208
Language en
Publisher Harvard Business Review Press
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Forget about the hard bargain. Whether you’re discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a family event, negotiating can be stressful. One person makes a demand, the other concedes a point. In the end, you settle on a subpar solution in the middle—if you come to any agreement at all. But these discussions don’t need to be win-or-lose situations. Written by negotiation expert Jeff Weiss, the HBR Guide to Negotiating provides a disciplined approach to finding a solution that works for everyone involved. Using a seven-part framework, this book delivers tips and advice to move you from a game of concessions and compromises to one of collaboration and creativity, resulting in better outcomes and better working relationships. You’ll learn how to: • Prepare for your conversation • Understand everyone’s interests • Craft the right message • Work with multiple parties • Disarm aggressive negotiators • Choose the best solution

Failure to Communicate

Failure to Communicate Author Holly Weeks
ISBN-10 9781422166451
Year 2010-05-20
Pages 256
Language en
Publisher Harvard Business Press
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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains: · Why we turn to ineffective tactics when the heat is on · How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in · Ways to regain your balance and inject respect into stressful conversations, even when you've been confronted, infuriated, or wronged · Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions · How to get through the hardest conversations with your reputation and relationships intact Using proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.

HBR Guide to Coaching Employees HBR Guide Series

HBR Guide to Coaching Employees  HBR Guide Series Author Harvard Business Review
ISBN-10 9781625275387
Year 2014-11-18
Pages 192
Language en
Publisher Harvard Business Review Press
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Help your employees help themselves. As a manager in today’s business world, you can’t just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who’s eager to advance, an underperformer who’s dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them. In the HBR Guide to Coaching Employees you’ll learn how to: Create realistic but inspiring plans for growth Ask the right questions to engage your employees in the development process Give them room to grapple with problems and discover solutions Allow them to make the most of their expertise while compelling them to stretch and grow Give them feedback they’ll actually apply Balance coaching with the rest of your workload Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Finance Basics 20 Minute Manager Series

Finance Basics  20 Minute Manager Series Author Harvard Business Review
ISBN-10 9781625270856
Year 2014-03-11
Pages 144
Language en
Publisher Harvard Business Review Press
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Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming—but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly, introducing you to key terms and concepts such as: • How to navigate financial statements • How to weigh costs and benefits • What’s involved in budgeting and forecasting • How to gauge a company’s financial health About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.